Vice President of Product

We will be closing applications on Friday, May 31st to ensure we can review and respond to all candidates that have applied.

Why This Role is Unique

With 2+ million users and no capital raised, this is an opportunity to join a startup with a strong foundation and huge ambitions. As Going’s Vice President of Product, you will have one of the most invigorating and rewarding roles at the company: accelerating Going’s transformation into a world-class digital consumer product serving tens of millions of travelers. From a product perspective, we’re working on our second act and seeking to expand our product-market fit with new products and features that can scale to meet our ambitions. We are building a mobile-first travel subscription business that can stay aligned with the interests of travelers. We currently help people with cheap flights and are on a path to help them with more aspects of their trips.

If you’re excited by challenges, have a track record of innovation, can build and lead world-class teams, possess a deep understanding of the travel industry, and are ready to steer the direction of Product at a Product-led company, then we’d love to hear from you.

Overview

As the Vice President of Product at Going, you will guide and develop our product function, focusing on execution, innovation, strategy, and speed. You will own our product's full scope, including our web app and newly launched mobile app. The following teams will report to you: Product Management, Product Design, and our Flight Experts (the team curating and sending out manual deals).

Your role will be high-impact and involve close collaboration across all departments. You will collaborate with the CEO and other team members to refine the product vision and elevate, define, and execute the strategy to bring it to life.

As a product leader and manager, your mission will be to coach and motivate our product team to foster an innovative and growth-driven culture that can quickly deliver high-quality and reliable product experiences for our current and future members.

The bar for this role is high — we’re focused on becoming a market-leading, product-led growth company. We’re building a consumer business in one of the most competitive markets in the world with a massive TAM ($1 trillion+). We aim to provide design quality like Airbnb, product experience like Duolingo, and travel offerings like Hopper—all while prioritizing a member-first perspective, helping them travel and experience the world.

You should be extremely familiar with the travel industry and have expertise in airfare, accommodations, insurance, and more. You will play a key role in infusing deep travel expertise throughout the company. You will be joining Going’s Leadership Team, which includes people from top consumer product companies like Hopper and Ibotta, and you will report directly to the CEO.

In the short term, you will...

• Become deeply familiar with our existing features, product vision, roadmap, processes, challenges, and opportunities.
• Spearhead our strategic venture further into the travel ecosystem by evaluating and determining growth paths, including flight booking, hotels, insurance, rental cars, etc., through the lens of revenue growth and profitability.
• Craft a clear, compelling, actionable product vision and rolling strategic roadmap.
• Motivate and work alongside the Product team to strategically deliver new features that move us toward our vision while profitably growing revenue.
• Direct a top-notch Product team by fostering a culture of growth, excellence, and ownership.
• Strategically partner with the Leadership Team to refine and further develop our product vision and initiatives.
• Establish and refine operational methodologies that elevate team performance and product quality.

In the long term, you will...

• Own the full product experience that scales Going to $100M+ in annual revenue by 2028.
• Develop, lead, and manage a world-class Product organization with a mobile-first product experience that tens of millions of travelers know and love.
• Play a key role in developing a first-rate product and technology culture known for innovation, speed, and excellence and is reflected in the product experiences we ship to customers.
• Work in partnership with Engineering and Marketing to launch excellent consumer experiences that are useful, delightful, beautiful, and instrumental in driving significant business growth.
• Generate retention and product-led growth with new features and products that travelers use, love, and share.
• After establishing a strong foothold in the US travel market, replicate our success by strategically expanding to international markets.

What you know...

Product Expertise & Innovation

• Experience with Consumer-facing Products: You have extensive experience building world-class product experiences for major consumer-facing software organizations serving millions of customers.
• Full Product Stack Ownership: You have experience managing a company's entire product function or product line, including owning the P&L, pricing, and packaging.
• Full Product Lifecycle: You have experience with the entire product lifecycle, including ideation, testing, pre-launch, launch, maintenance, and sunsetting features and product lines.
• Mobile App Development: You have demonstrated the ability to develop mobile apps recognized for high quality, such as those nominated for Apple’s App of the Year awards.
• Innovation: You know how to identify, evaluate, and implement strategic product bets. You’re unafraid to take some big swings and learn from failures along the way.
• Data: You are a product leader who champions data usage for product innovations. Can lead and educate the team on how to leverage metrics around engagement, retention, conversion, etc. to drive the right behaviors that achieve higher ARPU and LTV.
• Monetization: You have Experience testing and optimizing pricing and packaging to ensure the product experience makes financial sense for the customers and the business.
• Growth: You have a proven ability to grow product experiences with a deep understanding of growth loops and product-led growth mechanisms.
• Testing: You know when to use A/B testing, feature flags, fake door tests, and other testing tactics to generate insights and make decisions. You understand statistical significance and can help teams navigate inevitable noise on tests.

Leadership and Management

• Management: You have proven leadership skills, the ability to foster growth in others, and experience building and managing high-performing product teams.
• Team Development: You have a strong track record in leading efficient product teams in a fast-paced setting, with expertise in thoughtfully scaling teams.
• Talent Bar: You have an incredibly high bar for talent and know how to recognize, recruit, and retain top performers who can repeatedly deliver results.
• Mentorship & Coaching: You are recognized as an exceptional mentor with the ability to evaluate and enhance team members’ skills with your profound product and industry knowledge. You can evaluate someone’s product management and design skills and provide feedback and coaching to help them develop their skillset further.
• Remote Team Management: You have the aptitude to lead, inspire, and guide teams in a remote-first environment.

Strategic Vision and Execution

• Strategic Planning: You have experience developing, executing, and iterating a strategic product roadmap. You excel in preemptive strategic planning, staying ahead of business needs to guide the product experience effectively. You’re unafraid to take some big swings and learn from failures along the way.
• Execution: You value both execution and strategy but prioritize execution to reach the right strategy. You are excellent at building and leading teams that are constantly delivering value and features to users at a rapid pace.
• Simplicity and Efficiency: You value simplicity over complexity to deliver great product experiences to customers as efficiently as possible.
• Adaptability and Problem-Solving: You are unafraid to challenge the status quo, make necessary adjustments, question the playbook, and remove barriers to accelerate progress.
• Cross-Functional Collaboration: You enhance collaboration across departments, ensuring transparency in prioritization.
• Operational Methodology: You establish and refine methodologies to elevate team performance and product quality.
• Decision-Making: You are excellent at balancing trade-offs between speed and quality and making changes when necessary.

Industry Knowledge

• Travel Industry Expertise: You have deep travel industry expertise and are excited about turning that knowledge into product experiences that truly benefit travelers. Exposure to accommodations, insurance, rental cars, activities, and monetization opportunities across the travel spectrum.
• Airfare: You have experience working with GDSs including Sabre, Travelport, and Amadeus, as well as NDC, and working directly with the airlines. Understanding of costs, support hurdles, and monetization opportunities.

Soft Skills & Cultural Alignment

• Strong Communicator: You are a clear and concise communicator with strong synchronous and asynchronous experience.
• Diversity and Inclusion: You have a commitment to fostering diversity, transparency, inclusivity, and accountability.
• Agency: You have the ability and willingness to do hard things, persevere, and find a path forward.
• Adaptability: You are comfortable with fluidity and ambiguity in startup environments. You’re unafraid to make necessary changes, question the playbook, and remove obstacles to support speed.

Benefits & Perks you’ll love…

• The salary for this role is $250,000 + equity
• 100% remote work environment
• Quarterly leadership team off-sites in cities across the US
• Bi-annual team retreats, with past destinations including Vancouver, Punta Cana, and Mexico City. We're heading to Washington DC this fall!
• Open vacation policy, with a 15-day minimum
• Comprehensive health, vision, dental, and life insurance
• 401(k) with a 5% match
• $700/quarter remote work and wellness stipend
• Up to 12 weeks of paid family leave
• Meetup stipend when you cross paths with a co-worker
• Continuing education & development reimbursement

We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to ancestry; age; appearance; color; gender identity and/or expression; genetics; family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief. Going is an E-Verify employer.

‍If you require a reasonable accommodation or assistance for any part of the interview and employment process, please contact us at [email protected] and let us know the nature of your request.